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Returns & Exchanges

We want our customers to love their choice of bag & include the cost of same-day shipping in the price of the bag.

We provide detailed information of each bag to make a great selection that's perfect for you. Take a moment to read about our beautiful ethically sourced vintage leather, check measurements provided in each listing and the photos of the color of the bag and often the bag being worn in different ways. Contact us with questions prior to your order and we'll happily help you find your perfect bag.

Female Model Hold Bag: 5,7", 120pnds / Male Model: 5,10", 180 pnds

Quality Control

Before we ship we do a quality control check of each bag ensuring the leather and hardware are in good condition. If we in error ship you the wrong style of the bag or color contact us and we'll cover the cost to ship the item back and send you the correct one.

If you receive your bag and are not satisfied and chose to return your item please contact our team within 7 days of receipt of the bag. Please be available to receive your bag within this time.

You can ship your bag back to us within 7 days of receipt of the bag

1) The bag is unworn/unused.

2) Please keep the tie tag on for proof of non-use.

3) Keep the shipping box, dust bag, and materials to ship back.

4) Send Tracking within 7 days of receipt of the bag.

Once your return is received our shipping team will do a quality control check and refund minus the cost of original shipping

* NOTE* If you chose to exchange your bag, we cover the cost of original shipping on one occasion. 

EXCHANGES: Contact us to let us know you'd like to return your bag and what bag you'd like to purchase in exchange. Place your new order *prior to the refund of your returned item and we'll ship it out immediately. Once your returned item is received we'll refund your order including the cost of original shipping to the original form of payment. 

Holiday Returns:

For Holiday gifts (Christmas, Valentine's Day) Contact us within 7 days of the Holiday and let us know you'd like to return or exchange your gift. Please note, the gift must be returned by the purchaser. 

Sale Items are non-refundable: Items discounted 20% or more are non-refundable as these items are end of season or currently discontinued.

 *Please take the time to measure bags and read the write-ups to ensure the bag is right for you (size, color, leather, style) We want you to love your bag and are happy to answer questions to assist you in selecting the perfect bag. We offer our bags without high retail mark ups so these beautiful luxury bags are affordable and accessible for everyone, we work with you to make the right selection the first time to keep costs down for both us and our customers.