We kindly ask the original purchaser to contact us to initiate a return.
Our shipping team endeavors to respond within 24-48hrs. Mon-Fri.
We need to request a RETURN OF GOODS service to return your item using the original shipping method before the service expires 7 days after delivery. We recommend sending a request no later than 3-5 days after receiving the package Mon-Fri as packages need to be shipped back within 7 days of delivery.
Email our team:
SUBJECT OF EMAIL: RETURN and ORDER NUMBER (LLXXXXXX)
BODY OF EMAIL: Name of purchaser and Item being returned
Our dedicated shipping team located in Vancouver B.C. will reply to eligible returns with your return of goods service within 24-48 hrs once it is prepared by UPS, USPS or FEDEX
Sale Items are final sale.
Return shipping costs are customers responability and will be deducted from refunds.