RETURN REQUESTS
We’re so sorry to hear your bag wasn’t the perfect match — we know how personal finding “the one” can be!
If you’d like to request a return, please contact us within 7 days of delivery to request a Return of Goods label.
Our team will review your request and reply within 24 hours (Monday–Friday).
All returned items must be unused and in their original condition. Once approved, we’ll guide you through the quick and easy return process.
We truly appreciate you giving our handmade designs a chance — your satisfaction means the world to us!
For eligible returns, email our team:
sales@lusher.co
(note: .CO - not .COM)
SUBJECT OF EMAIL: RETURN and ORDER NUMBER (LLXXXXXX)
BODY OF EMAIL: Name of purchaser and Item being returned
Full return policy - CLICK HERE