RETURN REQUESTS
Shipping Available Monday - Friday (no holidays/weekends)
We kindly ask the original purchaser to contact us within 7 days of delivery to request a return lable. Please allow 24-48 hrs (Mon-Fri) for your return label to be prepared
Sale Items are final sale including Archives and Second Sale.
For eligable returns email our team:
sales@lusher.co
SUBJECT OF EMAIL: RETURN and ORDER NUMBER (LLXXXXXX)
BODY OF EMAIL: Name of purchaser and Item being returned
Kindly note it takes approximately 24hrs for the docments to be prepared by the carrier. Our dedicated shipping team will reply to eligible returns with your return of goods service within 24-48 hrs Mon - Fri once it is prepared.
DO NOT SELF RETURN - All packages require our Return of Goods Documents.
Please be Reminded Return Costs are customers responability and will be deducted from refunds.
Full return policy - CLICK HERE