Leather Care & Repair

Cleaning:

  • Wipe with a soft damp cloth {make sure it is damp not wet}
  • Use a specialized leather bag cleaner for stubborn marks or dirt, but be aware that this can discolor your leather.
  • Let water drops dry naturally, using heat to dry can warp your leather. 

Protection:

  • It is worth protecting your leather with one of the many leather protection products on the market. Just remember to test it on a small part of the bag first as it may discolor the leather.
  • Be aware that unwashed or dark denim may rub off onto the lighter colored leather if the leather is not protected. 
  • Store it in a cool, dry place with good air ventilation.
  • Since leather is porous, it loses moisture through evaporation. Use a leather conditioner once in a while to keep your bag super soft, protected and looking its best. Wipe excess product and allow the bag to air dry completely before storing it
  • Never leave your leather bag lying in the sun or exposed to the elements.

Repair:

Prior to shipping, each bag is thoroughly examined by Quality Control to ensure there is no damage or flaws. If you receive your item and find it damaged contact us the very same day as delivery to report the damage so we can assist. ( no later then three days after delivery) 

Items that arrive in good condition ( not reported as flawed or damaged the day it arrives)

Our bags are handmade in Italy from soft Italian leather and go through a 100% manual leather finish. Once each bag is completed it goes through a thorough quality control check in Italy. We ship our bags from B.C Canada to our North American customers where they under go a second QQ check prior to shipping. Wear and tear is to be expected & sometimes damage can happen because of misuse or learning how to use a new bag.  We do not offer a repair service in North America & encourage our customers to repair any damage which has occured during use and continue to use them, they will just get better with age. For quick and affordable repairs, take your bag to a local shoe / leather repair shop. Please note we do not accept damaged items back as returns or exchanges.